Refund and Returns Policy

At Smell4Less, your satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we’re here to help.

Return Eligibility

You may return your item(s) within 14 days of receiving your order, provided that:

• The item is unused, unopened, and in its original packaging
• The product is in resalable condition
• You have proof of purchase (order number or receipt)

Non-Returnable Items

Due to hygiene and safety reasons, the following items cannot be returned:

• Opened or used perfumes
• Items not in their original condition
• Clearance or sale items marked as “Final Sale”

How to Request a Return

1. Contact our customer service team at [your support email] within 14 days of delivery.
2. Include your order number and the reason for return.
3. We’ll provide instructions and a return address.
4. Once we receive and inspect the item, we’ll notify you of your refund status.

Refunds

• Approved returns will be refunded to your original payment method within 5–10 business days.
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

Exchanges

If you received a damaged or incorrect item, please contact us immediately so we can make it right.